Status Shows Not Connected to Game Server

[cobbkris]

SRT is running and good. 

https://gyazo.com/6dad71b877948225d1db6d9d80a6d773


Server Admin Realtime, I KNOW the ports are correct.

https://gyazo.com/bce4bcd7520b73fdd0ec4464c053b3fd


User Check

https://gyazo.com/9bb3a56123f0df732fa071cf3bf4b523

[sequel]

this is a problem have i solved just today, please download again the client and install replacing the existing files

[cobbkris]

Fixed with update to 2.22.

Thanks for the continued development!

[CarstenSchulze]

I've got a user in the community with the same issues which were reported by cobbkris.
Screenshots would show the same pictures as posted the ones posted by cobbkris. That's why I don't upload new screenshots.

He is using SRT V2.22, of course.
First of all I checked his rF2 installation in order to check, if he placed all of the 3 files correctly. Location of the files is correct.
I turned off his anti-virus programm (Avira) and Windows firewall. Additionally I added SimRacingTools.exe to the list of programms in the firewall which are allowed to cummunicate and enabled it for all kinds of networks (home and public).
Finally I made him execute SRT and rFactor2 (non-Steam version) as Administrator.

Although we tried all these actions together, he is not recognized as connected to our league's server (see cobbkris's 2nd screenshot).

[sequel]

probably there is a problem to his external commands, i will explain, under SRT installation you can find a folder named "cmd" with three .exe inside. If for any reason the folder or one or this .exe missing then the client cannot perform the analysis on connections and so this user not result connected to game server. Now the client exec a check on this external commands but this part will be further improved with 3.0. Meanwhile you can ask to this user to verify if folder or commands missing.

[CarstenSchulze]

Great! Now it works!
Thank you very much for the solution!

The was one file missing in folder "cmd": "_srtdsc2.exe"

[Apvm]

Hello happens to me about the second photo of cobbkris .
He tells me "none or not your server". And I did firewall and antivirus , verify that the three files .cmd  . That 's all right , but it still does. It can be?

[sequel]

Hello happens to me about the second photo of cobbkris .
He tells me "none or not your server". And I did firewall and antivirus , verify that the three files .cmd  . That 's all right , but it still does. It can be?

is this your user?
http://simracingtools.com/index.php?wsp=daute&idu=2844
if so I can't find any logs and it's not normal

[Apvm]

Check mi user Rodrigo Garcia Diaz (Rodo)

[sequel]

Check mi user Rodrigo Garcia Diaz (Rodo)

certainly you missing installation of SRT_Adapter_x86.dll into Plugins folder but this is not the problem why you appear not connected, I proceeded to raise you log so i can investigate better.

[Apvm]

Check mi user Rodrigo Garcia Diaz (Rodo)

certainly you missing installation of SRT_Adapter_x86.dll into Plugins folder but this is not the problem why you appear not connected, I proceeded to raise you log so i can investigate better.

The file is installed correctly.
The same also happens to another user in the league.

do you speak Spanish???

[sequel]

Check mi user Rodrigo Garcia Diaz (Rodo)

certainly you missing installation of SRT_Adapter_x86.dll into Plugins folder but this is not the problem why you appear not connected, I proceeded to raise you log so i can investigate better.

The file is installed correctly.
The same also happens to another user in the league.

do you speak Spanish???

italian? 

[sequel]

this is the full path where it cannot find the plugin C:\Program Files\APVM STC2000\Plugins\SRT_Adapter_x86.dll

[Apvm]

this is the full path where it cannot find the plugin C:\Program Files\APVM STC2000\Plugins\SRT_Adapter_x86.dll

That is the path where the plugin is installed . I'll try reinstalling

[sequel]

this is the full path where it cannot find the plugin C:\Program Files\APVM STC2000\Plugins\SRT_Adapter_x86.dll

That is the path where the plugin is installed . I'll try reinstalling

check the upper and lower (case)