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1
Same problem in our league. Since yesterday. It must be something server-side I guess.
#ar2 error
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Hi,

I have the same problem today... i can't find solution

Best regards,
3
Hi everyone,

I am struggling to get SRT to work properly. Just to give a small back story, at first, my Kaspersky was detecting all sorts worms, trojans etc. in the installation. I tried adding SimRacingTools.exe, _simracingtools_update.exe and any other executable that was flagged to Kaspersky's exclusions. Still wouldn't work and gives me an error "The Client Requires Administrator Rights to Work Properly [error: #AR2]"

I also added the executables to be excluded from the firewall. Still won't work. I then paused Kaspersky altogether so it wasn't running at all, still won't work. Now I've gone so far as to uninstall Kaspersky entirely in case there were some remnants of it somewhere affecting things. Still gives me the error :(

Would anyone know how to resolve this issue? I have a league race in the GPVWC Supercup next week and I need to be able to use SRT with the league. Thank you
4
Technical support / Re: Telemitry not acquired
« Last post by DI3GO on March 26, 2019, 01:21:26 pm »
hi? Is there nobody to support the application?  :'( a pilot remains the same, has tested absolutely everything (different router, antivirus / firewall off, change STR.ini port ...) and nothing, still with the same error.
5
Technical support / Re: Constant #S1 Timeout Errors
« Last post by JustinNator on March 24, 2019, 08:52:57 pm »
I also have the S1 error. Sometimes it happens after one minute, sometimes after 1-2 hours..
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Technical support / Re: Constant #S1 Timeout Errors
« Last post by Arkham on March 23, 2019, 04:40:48 pm »
I did not want to start my own thread for having the same issue so I'll post here especially since this is recent. Obviously having the same issue. Bandwidth and Connection timeout. My internet is not the problem and the application has been added to all exception lists. Even tested with AV and firewall shut off. I now know of 4 other people with this problem who have all attempted to get this running in the last few days. Please advise, Thank you.
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Technical support / Re: Constant #S1 Timeout Errors
« Last post by Larus on March 22, 2019, 06:51:39 pm »
Thank you. The problem is I have no antivir at all and firewall is default Windows with all allow outgoing policy so it can't interfere. I feel that it's somehow connected to network routing and/or I can't just connect to your servers. Is there an option to test the connection manually to be sure that packets are sent from me and received by your end? Application is run with admin rights and from non-system partition so Windows 10 shouldn't block anything.

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Technical support / Re: Constant #S1 Timeout Errors
« Last post by sequel on March 22, 2019, 09:26:44 am »
Unfortunately it doesn't work again. #S1 timeout again. Could you perhaps check may account what's going on?

I have analyzed your logs and everything seems to show that you have an antivirus / firewall that slows down client operations. If the scan operation of your system takes a lot of time it is because every single operation that is performed must be validated by the antivirus but this causes a timeout of the entire process. Also probably always the same antivirus / firewall slows down the data traffic to the server because I see many timeouts on the socket. Check if you have recently installed a firewall or an antivirus and make sure that the client is included among the exceptions.
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Technical support / Re: Constant #S1 Timeout Errors
« Last post by sequel on March 21, 2019, 11:18:36 pm »
Unfortunately it doesn't work again. #S1 timeout again. Could you perhaps check may account what's going on?
ok, tomorrow i'll take a look
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Technical support / Re: Constant #S1 Timeout Errors
« Last post by Larus on March 21, 2019, 02:30:35 pm »
Unfortunately it doesn't work again. #S1 timeout again. Could you perhaps check may account what's going on?
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