Recent Posts

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1
Client / Problema con L'Anticheat
« Last post by Gaetano92 on August 04, 2017, 12:06:59 pm »
Buongiorno.
Ho provato ad aprire l'Antichet di Simracing tools, ma mi dice "time out occurred during connection to server, please restart application. Il mio ultimo accesso risale al 29 Luglio 2017 (giorno in cui l'ho istallato per la prima volta) e funzionava.
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Technical support / Re: Error #ct1
« Last post by sequel on July 25, 2017, 02:13:14 pm »
sorry for delay.
I need to know what you mean when you say that SRT doesn't work. What exactly happen? It doesn't start and crash? Or it doesn't automacally log? Or what?
I have checked for your logs but i haven't none since june 6. I have actived your local logs. They stored into "C:\Users\_YOURWINDWSUSER_\AppData\Local\SimRacingTools\{00283EAE-7950-4B0F-9D31-64A5938D2B07}" where _YOURWINDWSUSER_ is the window's user you using. Into this path you can find many files but what i need is what start is called log_*.log where * is the date in format YYYYMMDD
If you have a net problem, the local log can help me to catch it or each other issue.

So what you have to do? Just start the client and leave active until the problem appear then check for the log and send it to me.

Mauro
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Technical support / Re: Error #ct1
« Last post by Mohito on July 22, 2017, 06:00:39 pm »
Hey,

I don't want to create another thread because I have the same issue.

I tried everything that gaiser91 tried. I tried even more stuff:
- From yesterday I have brand new SSD hard drive and I tried to install SRT on him. The app is not working on him, so I think formating all disks won't be helpful.
- I reinstalled windows with Media Creation Tool, app developed by Microsoft. I was using this video as my help:
.
- I opened ports in firewall. I saw on forum that it's needed to be free if I want SRT to work properly. I did it even if I am not using it for other apps.

I tried everything from that list and from gaiser's list. Nothing worked. I wanted to be sure if it's not due to internet and I installed SRT on my laptop and on other pc in my house. On both of them it launches without no issues. I didn't logged in on my account on other devices than my PC on which I am driving.

Is there something else I can do?

Thanks for answers.
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Technical support / Re: Change user In SImracetools
« Last post by BentoRosato on June 12, 2017, 06:49:53 am »
I have the same problem, can you help me? My access is BentoRosato, and my SRT is logged in with user KleberStippi, my friend from whom I bought this computer

i need to know which motherboard and cpu you have bought from your friend, describe precisely motherboard and cpu


Motherboard = Positivo - POS-PIH55BO
Memory = DDR3 4GB
CPU = Intel (R) Core (TM) i3 550-3.20GHz
Video = NVIDIA GeForce GTX 660 - 2GB
ok, now you can login with your username

thank you so much  ;)
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Technical support / Re: Change user In SImracetools
« Last post by sequel on June 10, 2017, 09:47:10 am »
I have the same problem, can you help me? My access is BentoRosato, and my SRT is logged in with user KleberStippi, my friend from whom I bought this computer

i need to know which motherboard and cpu you have bought from your friend, describe precisely motherboard and cpu


Motherboard = Positivo - POS-PIH55BO
Memory = DDR3 4GB
CPU = Intel (R) Core (TM) i3 550-3.20GHz
Video = NVIDIA GeForce GTX 660 - 2GB
ok, now you can login with your username
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Technical support / Re: Change user In SImracetools
« Last post by BentoRosato on June 10, 2017, 05:07:21 am »
I have the same problem, can you help me? My access is BentoRosato, and my SRT is logged in with user KleberStippi, my friend from whom I bought this computer

i need to know which motherboard and cpu you have bought from your friend, describe precisely motherboard and cpu


Motherboard = Positivo - POS-PIH55BO
Memory = DDR3 4GB
CPU = Intel (R) Core (TM) i3 550-3.20GHz
Video = NVIDIA GeForce GTX 660 - 2GB
7
Technical support / Re: Change user In SImracetools
« Last post by sequel on June 09, 2017, 07:18:26 am »
I have the same problem, can you help me? My access is BentoRosato, and my SRT is logged in with user KleberStippi, my friend from whom I bought this computer

i need to know which motherboard and cpu you have bought from your friend, describe precisely motherboard and cpu
8
Technical support / Re: Change user In SImracetools
« Last post by BentoRosato on June 09, 2017, 06:03:54 am »
I have the same problem, can you help me? My access is BentoRosato, and my SRT is logged in with user KleberStippi, my friend from whom I bought this computer
9
Supporto tecnico / Re: WRONG PASSWORD
« Last post by sequel on May 21, 2017, 08:41:15 am »
Ciao, chiedo aiuto perchè mi sono registrato ex novo, quando entro nell'utility mi dà errore password, anche se utilizzo la stessa in fase di registrazione.
Dove sbaglio?  :-\

per essere certo di ricordare la pwd fai il logout dal forum e poi riloggati. Sono abbastanza certo che fai un errore durante la digitazione della pwd
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Supporto tecnico / WRONG PASSWORD
« Last post by acrobat18 on May 19, 2017, 11:05:51 pm »
Ciao, chiedo aiuto perchè mi sono registrato ex novo, quando entro nell'utility mi dà errore password, anche se utilizzo la stessa in fase di registrazione.
Dove sbaglio?  :-\
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